Subject: RE: C&C Delay - 9771902000
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Leizel Sanchez <[email-masked]>, Splash Qus <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Rehan Khan <[email-masked]>
Date: Fri, 13 Mar 2020 08:24:28 +0000

@Leizel Sanchez<mailto:[email-masked]>

@Splash Qus<mailto:[email-masked]>

Can you please check if this order is physically in the store?

From: Apoorv Joshi <[email-masked]>
Sent: Friday, March 13, 2020 2:18 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Rehan Khan <[email-masked]>
Subject: C&C Delay - 9771902000

External email sender, please take precaution.
Hi Team,

Kindly assist in closing the below case. Thank you for your help!

Regards,
Apoorv

________________________________
From: "Rehan Khan" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, March 11, 2020 5:16:33 PM
Subject: Late Delivery (C&C) / 9771902000

Hi Team,

Customer has placed his order on Mar 4, 2020 but still, his order is not available on the store for ready to collect.
Warehouse said, they already sent to the store so we've escalated to the Store POC team regarding this order because we do not have the details of this store but we did not receive any response from their side.

So please do the needful.

Order ID: 9771902000
Tracking ID: 977190200010030001
Store ID: Splash30005
Ticket number: 515018

Regards
Rehan

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