Subject: Re: Manufacturing fault in product - 9769082844
From: Sachin Maheshwari <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Abhishek Bargaonkar <[email-masked]>
Date: Fri, 13 Mar 2020 00:52:50 +0000

Process as damage return

Regards
Sachin
________________________________
From: Apoorv Joshi <[email-masked]>
Sent: Thursday, March 12, 2020 10:25:37 PM
To: Sachin Maheshwari <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Abhishek Bargaonkar <[email-masked]>
Subject: Manufacturing fault in product - 9769082844

External email sender, please take precaution.

Hi Sachin,

Kindly advise regarding the below case if the item can be repaired with supplier.

Thank you for your help!

Regards,
Apoorv
________________________________
From: "Abhishek Bargaonkar" <[email-masked]>
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>
Sent: Thursday, March 5, 2020 6:57:21 PM
Subject: Manufacturing fault in product

Hi Team,
​
Problem statement: The below item is not working properly

Case id - 503628
Order Number: 9769082844<callto:9769862472>
Order Created: Feb 2, 2020
Delivery date: Feb 3, 2020

Item name: 160588249 - - Juniors Food Processor Blender and Steamer
Item cost: AED 265.00

Assistance required: Now customer is asking for return and refund/ exchnage the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not.

​The customer has reported to us that it's been less than one month and the item is not working properly.
​
Regards,
Abhishek Borgaonkar

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