Subject: Late Collection - 6467114500 and 6466305863
From: Apoorv Joshi <[email-masked]>
To: ZaidZ <[email-masked]>, omersae <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Rehan Khan <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Thu, 12 Mar 2020 15:11:51 -0700 (MST)

Dear Zaid, 

Kindly assist in collection of the below mentioned AWB on priority. 
AWB: 45515686075 and 45515633656 
Collection Ref: C062FFE and C05C7E1 

Thank you for your help! 

Regards, 
Apoorv 

From: "Rehan Khan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, March 11, 2020 5:29:16 PM 
Subject: Re: Late Collection / 6467114500 and 6466305863 

Hi Team, 

Sorry for the previous mail, please look at this mail and do the needful. 

Problem Statement: Late Collection 
Order Date: Feb 24, 2020 and Feb 19, 2020 
Order ID: 6467114500 and 6466305863 
Tracking ID: 45515686075 and 45515633656 
Collection Reference : C062FFE and C05C7E1 
Assistance Required: Need urgent collection 

Issue Description: The customer has raised his return request from 2 orders but still courier partner did not collect his item yet. 

Regards 
Rehan 

From: "Rehan Khan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 11 March, 2020 15:43:58 
Subject: Late Collection / 6467114500 and 6466305863 

Hi Team, 

The customer has raised a return request from 2 orders but still, courier partner did not collect his item yet. 
We've escalated to courier team but no action has been taken. 

So please do the needful. 

Order ID: 6467114500 and 6466305863 
Tracking ID: 45515686075 and 45515633656 
Ticket number - 503466 

Regards 
Rehan