Subject: Re: C&C Issue - 6461543844
From: Apoorv Joshi <[email-masked]>
To: Mohammad Shababe Quamar <[email-masked]>
Cc: Sagaya Suresh Kumar <[email-masked]>, ksalmglogistics Rydconloc <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Jessie Caparas <[email-masked]>, Seeta Seeta <[email-masked]>, Mohd Imran <[email-masked]>, Shakeeb Arsalan <[email-masked]>, M Ataullah <[email-masked]>, escalations dxbteam <[email-masked]>, abhilash kuttalam <[email-masked]>, Suvadeep Saha <[email-masked]>, Ramesh Gottimukkala <ramesh.gottimu
Date: Thu, 12 Mar 2020 13:34:08 -0700 (MST)

Hi Team, 

Please advise if there is any update on the below. Thank you for your help! 

Regards, 
Apoorv 

From: "Mohammad Shababe Quamar" <[email-masked]> 
To: "Sagaya Suresh Kumar" <[email-masked]>, "ksalmglogistics Rydconloc" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Jessie Caparas" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Mohd Imran" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "M Ataullah" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "abhilash kuttalam" <[email-masked]>, "Suvadeep Saha" <[email-masked]>, "Ramesh Gottimukkala" <[email-masked]> 
Sent: Tuesday, March 10, 2020 2:03:20 PM 
Subject: RE: C&C Issue - 6461543844 

Hi Team, 

Any update? 

Thanks, 

Shababe Quamar 

From: Sagaya Suresh Kumar <[email-masked]> 
Sent: Sunday, March 8, 2020 6:03 PM 
To: ksalmglogistics Rydconloc <[email-masked]>; Fauzan Ahmad . Musalman <[email-masked]>; Jessie Caparas <[email-masked]> 
Cc: Seeta Seeta <[email-masked]>; Mohd Imran <[email-masked]>; Shakeeb Arsalan <[email-masked]>; M Ataullah <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Abhilash Kuttalam <[email-masked]>; Suvadeep Saha <[email-masked]>; Ramesh Gottimukkala <[email-masked]> 
Subject: RE: C&C Issue - 6461543844 

Dear Ganesh / Hasib – Please update this order processed and dispatch to store end status on urgent !! 

Kindly share handover POD along with this mail.. 

Regards 

Sagaya Suresh 

+966 565165997 

From: ksalmglogistics Rydconloc 
Sent: Sunday, March 08, 2020 1:29 PM 
To: Fauzan Ahmad . Musalman < [ mailto:[email-masked] | [email-masked] ] >; Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] >; Sagaya Suresh Kumar < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] >; Mohd Imran < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; M Ataullah < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Abhilash Kuttalam < [ mailto:[email-masked] | [email-masked] ] >; Suvadeep Saha < [ mailto:[email-masked] | [email-masked] ] >; Ramesh Gottimukkala < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: C&C Issue - 6461543844 

[ mailto:[email-masked] | @Sagaya Suresh Kumar ] - kindly reply on this issue. 

From: Fauzan Ahmad . Musalman < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, March 08, 2020 12:22 PM 
To: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] >; ksalmglogistics Rydconloc < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] >; Mohd Imran < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; M Ataullah < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Abhilash Kuttalam < [ mailto:[email-masked] | [email-masked] ] >; Suvadeep Saha < [ mailto:[email-masked] | [email-masked] ] >; Ramesh Gottimukkala < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: C&C Issue - 6461543844 

External email sender, please take precaution. 

Hi Team, 

We are still waiting update on below case. Kindly check and help us to resolve the case. 

Thank you for your help. 

Regards, 

Fauzan 

From: "Jessie Caparas" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "ksalmglogistics Rydconloc" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Mohd Imran" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "M Ataullah" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "abhilash kuttalam" < [ mailto:[email-masked] | [email-masked] ] >, "suvadeep saha" < [ mailto:[email-masked] | [email-masked] ] >, "ramesh gottimukkala" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, 24 February, 2020 10:47:49 
Subject: RE: C&C Issue - 6461543844 

[ mailto:[email-masked] | @ksalmglogistics Rydconloc ] 

We need an urgent update for this order. 

CS team has been checking multiple times with no reply. 

As per oracle BI, we see the ship containers for all items but the store only received 2 Babyshop items. 

Where are the rest of the items? 

From: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, February 23, 2020 5:31 PM 
To: Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Mohd Imran < [ mailto:[email-masked] | [email-masked] ] >; ksalmglogistics Rydconloc < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; M Ataullah < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Abhilash Kuttalam < [ mailto:[email-masked] | [email-masked] ] >; Suvadeep Saha < [ mailto:[email-masked] | [email-masked] ] >; Ramesh Gottimukkala < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: C&C Issue - 6461543844 

External email sender, please take precaution. 

Hi Team, 

Still, we have not received any update on the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Mohd Imran" < [ mailto:[email-masked] | [email-masked] ] >, "Rydconloc Logistics" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "M Ataullah" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "abhilash kuttalam" < [ mailto:[email-masked] | [email-masked] ] >, "Suvadeep Saha" < [ mailto:[email-masked] | [email-masked] ] >, "Ramesh Gottimukkala" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, February 22, 2020 3:53:09 PM 
Subject: Re: C&C Issue - 6461543844 

Hi Team, 

We are still waiting an update in below case. kindly check and update us. 

Thank you for your help. 

Regards, 

Fauzan 

From: "Mohd Imran" < [ mailto:[email-masked] | [email-masked] ] > 
To: "ksalmglogistics Rydconloc" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "M Ataullah" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "abhilash kuttalam" < [ mailto:[email-masked] | [email-masked] ] >, "suvadeep saha" < [ mailto:[email-masked] | [email-masked] ] >, "ramesh gottimukkala" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, 15 February, 2020 18:28:55 
Subject: RE: C&C Issue - 6461543844 

Hi [ mailto:[email-masked] | 
@Ksaclick&collect Rydconloc ] , 

Kindly check and share the status of remaining items. 

Regards 

Imran 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, February 15, 2020 12:21 PM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; M Ataullah < [ mailto:[email-masked] | [email-masked] ] > 
Subject: C&C Issue - 6461543844 

External email sender, please take precaution. 

Hi Team, 

With reference to the order number: 6461543844 
Store ID: Centrepoint - 21045 

Order placed on Jan 18, 2020 and has a total of 9 items in it. As per the consignment details the order is sent under 2 consignments however, as per the consignment the same item is sent under both consignments. The same has been escalated to the store and WH for further investigation however, received on response on the same. The whole order shows pickup completed at this time. 

Please look into this and advise. Thank you for your help! 

Regards, 

Apoorv 

From: "M Ataullah" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, February 12, 2020 12:22:09 PM 
Subject: Fwd: Late shipping // 6461543844 

Hi Team, 

Awaithing a response, 

Regards 

Ataullah 

From: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Ksaconloc Returns" < [ mailto:[email-masked] | [email-masked] ] >, "suvadeep saha" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "ramesh gottimukkala" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Inayat Ali" < [ mailto:[email-masked] | [email-masked] ] >, "M Ataullah" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, 1 February, 2020 09:34:17 
Subject: Late shipping // 6461543844 

Hi Team, 

With the reference to order number: 6461543844 customer placed the order on Jan 18,2020 for 9 items. As per hybris the order was shipped in 2 consigments from our side and under traking number 646154384423999991 customer already collected his 1 item from the store. 

Now under tracking number: 646154384423999992 the same item is reflecting on the product details which customer has already collected, So we request you to check this concern and assist us on this case as customer is chasing us for his rest of 7 items. 

Waiting for your response. 

Thanks & Regards, 
Seeta Kunwar 

From: "M Ataullah" < [ mailto:[email-masked] | [email-masked] ] > 
To: "ali inayat" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, February 1, 2020 7:41:30 AM 
Subject: late shipping // 6461543844 

Hi Team, 

Problem Statement:Late Shipping 

Order Date : Jan 18, 2020 

Order ID: 6461543844 

Tracking ID: 646154384423999992 

Store : Centrepoint21045 

Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on Jan 18, 2020 and till now the customer not received the order. As per the hybris only one item is collected, and other one is ready to shipped but other items are not processed as a consignment, 

Customer is chasing us for his order so we request you to send all remaining items under the order to the store, 

Regards, 

Ataullah 

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. [ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7CMohammad.Quamar%40landmarkgroup.com%7C34c29ac84dc643b4177708d7c36959b5%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637192729546922374&sdata=RIeTPJv2R%2B0qp93puUUVru%2FkoX2XgprWaLhOLvi%2F%2FDM%3D&reserved=0 | 
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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com