Subject: Re: late delivery // FP0304000176
From: Apoorv Joshi <[email-masked]>
To: Shivani Rani <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Thu, 12 Mar 2020 11:33:09 -0700 (MST)

Shivani, 

This is delivered at this time. Close the case, if not already done. 

Regards, 
Apoorv 

From: "Shivani Rani" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, March 8, 2020 2:52:53 PM 
Subject: late delivery // FP0304000176 

Hi Team, 

Ticket number: 507868 
Order Date : Mar 2, 2020 
Order ID: 9771766631 
Tracking ID: FP0304000176 
Assistance Required: Need delivery 

Issue Description:The order was shipped from our side on 4 march, 2020 but till now the order has not delivered to the customer. 

Kindly contact the customer on #0553984112 and arrange the delivery. 

We have already escalated this case to the courier team but did not get any response. 

Kindly check and advise. 

Thank you for your help! 

Regards, 
Shivani