Subject: RE: Collection Delay - 9769298190
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Kiranraju Nair <[email-masked]>, Ashish Karini <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Abhishek Bargaonkar <[email-masked]>
Date: Thu, 12 Mar 2020 17:19:36 +0000

@Kiranraju Nair<mailto:[email-masked]> @Ashish Karini<mailto:[email-masked]>

Can you please advise why the pick up has been cancelled?

From: Apoorv Joshi <[email-masked]>
Sent: Thursday, March 12, 2020 8:50 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Abhishek Bargaonkar <[email-masked]>
Subject: Fwd: Collection Delay - 9769298190

External email sender, please take precaution.
Hi Team,

Kindly assist in closing the below case. Thank you for your help!

Regards,
Apoorv
________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "vaibhav ohri" <[email-masked]<mailto:[email-masked]>>, "k nayan" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, February 26, 2020 7:34:01 AM
Subject: Collection Delay - 9769298190

Dear Vaibhav,

AWB: RP0207000358

Kindly advise why the collection is not done yet so we can check with the customer and arrange for any missing details - contact number etc. If the details are correct, please arrange for a collection on priority. We are not receiving a response in this case.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, February 25, 2020 9:13:30 PM
Subject: Late Collection (9769298190)

Hi Team,

Problem Statement: Late Collection

Order Date: Feb 4, 2020

Order ID: 9769298190

Tracking ID: RP0207000358

Assistance Required: Need Urgent Collection

Issue Description: The return request was created on Feb 07, 2020, and till now the item has not collected from the customer so kindly arrange the collection on a priority basis. Escalated twice to the courier team no response received from their end.

Regards,
Abhishek Borgaonkar

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