Subject: Re: Late Shipping/6464925545
From: Ammar Ali <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 12 Mar 2020 06:09:31 -0700 (MST)

Any update ? 

From: "Mohammad Shababe Quamar" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Sagaya Suresh Kumar" <[email-masked]>, "SagarNepal" <[email-masked]>, "Kanteeban Singaravelu" <[email-masked]>, "Venugopalam Rama" <[email-masked]>, "Gaurav Kumar (TCS)" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Ammar Ali" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "Vinod Sharma" <[email-masked]>, "Malik Ismail" <[email-masked]>, "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>, "Ramesh Gottimukkala" <[email-masked]> 
Sent: Sunday, 8 March, 2020 20:06:32 
Subject: RE: Late Shipping/6464925545 

Hi [ mailto:[email-masked] | 
@Sagaya Suresh Kumar ] Any update on this? 

Thanks, 

Shababe Quamar 

From: Fauzan Ahmad . Musalman <[email-masked]> 
Sent: Tuesday, March 3, 2020 2:26 PM 
To: Sagaya Suresh Kumar <[email-masked]>; SagarNepal <[email-masked]>; Kanteeban Singaravelu <[email-masked]>; Venugopalam Rama <[email-masked]>; Gaurav Kumar (TCS) <[email-masked]> 
Cc: Shakeeb Arsalan <[email-masked]>; Seeta Seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Ammar Ali <[email-masked]>; Jessie Caparas <[email-masked]>; Vinod Sharma <[email-masked]>; Mohammad Shababe Quamar <[email-masked]>; Malik Ismail <[email-masked]>; Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>; Ramesh Gottimukkala <[email-masked]> 
Subject: Re: Late Shipping/6464925545 
Importance: High 

External email sender, please take precaution. 

Hi Team, 

We are still waiting an update on below case, kindly look into this and help us to close case asap. 

Regards, 

Fauzan 

From: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Sagaya Suresh Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "venugopalam rama" < [ mailto:[email-masked] | [email-masked] ] >, "sagar nepa" < [ mailto:[email-masked] | [email-masked] ] >, "Kanteeban Singaravelu" < [ mailto:[email-masked] | [email-masked] ] >, "GauravKumar Singh" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Ammar Ali" < [ mailto:[email-masked] | [email-masked] ] >, "Jessie Caparas" < [ mailto:[email-masked] | [email-masked] ] >, "Vinod Sharma" < [ mailto:[email-masked] | [email-masked] ] >, "Mohammad Shababe Quamar" < [ mailto:[email-masked] | [email-masked] ] >, "Malik Ismail" < [ mailto:[email-masked] | [email-masked] ] >, "Mahmoud Emadeldin Mahmoud Elsayed" < [ mailto:[email-masked] | [email-masked] ] >, "ramesh gottimukkala" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, 29 February, 2020 19:06:46 
Subject: Re: Late Shipping/6464925545 

Hi Team, 

Any update regarding the following concern. 

Regards 
Shakeeb 

From: "Ammar Ali" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, 29 February, 2020 17:21:30 
Subject: Re: Late Shipping/6464925545 

Any update? 

From: "Sagaya Suresh Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Venugopalam Rama" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "SagarNepal" < [ mailto:[email-masked] | [email-masked] ] >, "Kanteeban Singaravelu" < [ mailto:[email-masked] | [email-masked] ] >, "Gaurav Kumar (TCS)" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Ammar Ali" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Vinod Sharma" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Escalations Dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Jessie Caparas" < [ mailto:[email-masked] | [email-masked] ] >, "Mohammad Shababe Quamar" < [ mailto:[email-masked] | [email-masked] ] >, "Mahmoud Emadeldin Mahmoud Elsayed" < [ mailto:[email-masked] | [email-masked] ] >, "Malik Ismail" < [ mailto:[email-masked] | [email-masked] ] >, "Ramesh Gottimukkala" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, 23 February, 2020 12:42:42 
Subject: RE: Late Shipping/6464925545 

Dear [ mailto:[email-masked] | 
@Gaurav Kumar (TCS) ] – Customer already paid amount for this order but due to some technical issue rest of item got hold on the same. 

Kindly consider this issue on high priority and support to release this case. 

INC0679339 

Regards 

Sagaya Suresh 

+966 565165997 

From: Venugopalam Rama < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, February 22, 2020 9:05 PM 
To: Sagaya Suresh Kumar < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad . Musalman < [ mailto:[email-masked] | [email-masked] ] >; SagarNepal < [ mailto:[email-masked] | [email-masked] ] >; Kanteeban Singaravelu < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] >; Ammar Ali < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Vinod Sharma < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] >; Mohammad Shababe Quamar < [ mailto:[email-masked] | [email-masked] ] >; Mahmoud Emadeldin Mahmoud Elsayed < [ mailto:[email-masked] | [email-masked] ] >; Malik Ismail < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Late Shipping/6464925545 

Dear Team , 

Please inform to you that below mentioned invoice is pending for tech issue ( 500 error waigt not Accepting) INC0679339. 

Thanks 

Sagar 

Extn:2053 

From: Sagaya Suresh Kumar < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, February 22, 2020 5:18 PM 
To: Fauzan Ahmad . Musalman < [ mailto:[email-masked] | [email-masked] ] >; SagarNepal < [ mailto:[email-masked] | [email-masked] ] >; Venugopalam Rama < [ mailto:[email-masked] | [email-masked] ] >; Kanteeban Singaravelu < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] >; Ammar Ali < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Vinod Sharma < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] >; Mohammad Shababe Quamar < [ mailto:[email-masked] | [email-masked] ] >; Mahmoud Emadeldin Mahmoud Elsayed < [ mailto:[email-masked] | [email-masked] ] >; Malik Ismail < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Late Shipping/6464925545 

Dear Team – Order placed on 10 th Feb , item received and processed in Conloc End but dispatch not happened. 

Please check and update this missing item status on urgent!! 

Regards 

Sagaya Suresh 

+966 565165997 

From: Fauzan Ahmad . Musalman < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, February 22, 2020 1:21 PM 
To: Sagaya Suresh Kumar < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] >; Ammar Ali < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Mushir Khan < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Late Shipping/6464925545 

External email sender, please take precaution. 

Hi Team, 

Kindly assist us on below case. 

Order # 6464925545 contain 11 pieces of ( 161758701 - - Moulded Decorative Bowl - 32x32x19 cms ). However only 3 pieces have been shipped and delivered to the customer. Kindly check if the remain items will be delivered or not. 

Thank you for your help. 

Regards, 

Fauzan 

From: "Ammar Ali" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, 22 February, 2020 11:42:30 
Subject: Late Shipping/6464925545 

Hi Team, 

Problem Statement: Late Shipping 

Order Date: 29-Nov-2019 

Order ID: 6464925545 

Tracking ID: S000520224299 

Product ID: - 161758701 - - Moulded Decorative Bowl - 32x32x19 cms - (Qty11) 

Assistance Required: Need Urgent shipping 

Issue Description: Customer placed order on Feb 10, 2020, he ordered 11 quantity of this product:161758701 but he only received 3, Can you please confirm why the other quantity not shipped 

The customer is chasing us for his order so we request you to expedite the shipping date and update us 

Regards, 

Ammar Ali 

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com