Subject: RE: C&C Delay - 6464367935
From: Max Khobar <[email-masked]>
To: Abhilash Kuttalam <[email-masked]>, Abhishek Bargaonkar <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, LMG OMS <[email-masked]>, "Thulasiraman Manoharan (TCS)" <[email-masked]>, "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>, Maxwhryd Ecom <[email-masked]>, Raghu Pillai <[email-masked]>, "Jagmohan Urmaliya (TCS)" <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam
Date: Thu, 12 Mar 2020 07:36:41 +0000

Hi All,

Done.

Thanks
Issa

From: Abhilash Kuttalam <[email-masked]>
Sent: Wednesday, March 11, 2020 2:48 PM
To: Abhishek Bargaonkar <[email-masked]>; Max Khobar <[email-masked]>
Cc: Max Khobar <[email-masked]>; Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; LMG OMS <[email-masked]>; Thulasiraman Manoharan (TCS) <[email-masked]>; Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>; Maxwhryd Ecom <[email-masked]>; Raghu Pillai <[email-masked]>; Jagmohan Urmaliya (TCS) <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Jessie Caparas <[email-masked]>
Subject: RE: C&C Delay - 6464367935

Dear Issa,

The order is now visible on Sahla. Please receive and collect the order.

@Abhishek Bargaonkar<mailto:[email-masked]> the parcel was already collected by the customer.

Thanks and Regards,

Abhilash Kuttalam
Max Fashion
Riyadh Gallery Mall, Gate No. 1A, 3rd Floor,
Kingdom of Saudi Arabia
Phone – 0112078292 (Extn 3512)
Mob: +966 540 235 455 / +966 596 205 502
URL: www.landmarkgroup.com<http://www.landmarkgroup.com/>

I know Jiu Jitsu, Kung Fu and 26 other dangerous words.

From: Jagmohan Urmaliya (TCS) <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, March 11, 2020 8:51 AM
To: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: Abhilash Kuttalam <[email-masked]<mailto:[email-masked]>>; Max Khobar <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; LMG OMS <[email-masked]<mailto:[email-masked]>>; Thulasiraman Manoharan (TCS) <[email-masked]<mailto:[email-masked]>>; Abhishek Bargaonkar <[email-masked]<mailto:[email-masked]>>; Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Maxwhryd Ecom <[email-masked]<mailto:[email-masked]>>; Raghu Pillai <[email-masked]<mailto:[email-masked]>>; Varun Binani <[email-masked]<mailto:[email-masked]>>
Subject: RE: C&C Delay - 6464367935

Dear All,

  I can see that order is pending in store to be received in Sahla since 4’th March.  Once store associates receive it , order status will be changed in Hybris and OMS.

Regards
Jagmohan Urmaliya
Application Support
Landmark Group IT
T  : +971 4809 4234
M : +971 561742857
E  : [email-masked]<mailto:[email-masked]>

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, March 11, 2020 5:32 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: Abhilash Kuttalam <[email-masked]<mailto:[email-masked]>>; Max Khobar <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; LMG OMS <[email-masked]<mailto:[email-masked]>>; Thulasiraman Manoharan (TCS) <[email-masked]<mailto:[email-masked]>>; Abhishek Bargaonkar <[email-masked]<mailto:[email-masked]>>; Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Maxwhryd Ecom <[email-masked]<mailto:[email-masked]>>; Raghu Pillai <[email-masked]<mailto:[email-masked]>>; Varun Binani <[email-masked]<mailto:[email-masked]>>
Subject: Re: C&C Delay - 6464367935

External email sender, please take precaution.
Hi Team,

Kindly advise if there is any update on the below. The order is still showing ready to ship on Hybris.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
To: "abhilash kuttalam" <[email-masked]<mailto:[email-masked]>>, "max khobar" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "LMG OMS" <[email-masked]<mailto:[email-masked]>>, "Thulasiraman Manoharan, TCS" <[email-masked]<mailto:[email-masked]>>, "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>, "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Sagaya Suresh Kumar" <[email-masked]<mailto:[email-masked]>>, "maxwhryd ecom" <[email-masked]<mailto:[email-masked]>>, "Raghu Pillai" <[email-masked]<mailto:[email-masked]>>, "Varun Binani" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, March 5, 2020 11:41:44 AM
Subject: RE: C&C Delay - 6464367935

Hi All,

A kind reminder if the order is physically in the store and if yes – please receive the order now in Sahla and we will update the customer for the collection.

From: Abhilash Kuttalam <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, March 4, 2020 4:45 PM
To: Max Khobar <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; LMG OMS <[email-masked]<mailto:[email-masked]>>; Thulasiraman Manoharan (TCS) <[email-masked]<mailto:[email-masked]>>; Abhishek Bargaonkar <[email-masked]<mailto:[email-masked]>>; Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Maxwhryd Ecom <[email-masked]<mailto:[email-masked]>>; Raghu Pillai <[email-masked]<mailto:[email-masked]>>; Varun Binani <[email-masked]<mailto:[email-masked]>>
Subject: FW: C&C Delay - 6464367935

Dear Issa,

Has the customer been contacted and parcel handed over?
Please confirm.

Thanks and Regards,

Abhilash Kuttalam
Max Fashion
Riyadh Gallery Mall, Gate No. 1A, 3rd Floor,
Kingdom of Saudi Arabia
Phone – 0112078292 (Extn 3512)
Mob: +966 540 235 455 / +966 596 205 502
URL: www.landmarkgroup.com<http://www.landmarkgroup.com/>

I know Jiu Jitsu, Kung Fu and 26 other dangerous words.

From: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, March 4, 2020 8:17 AM
To: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Maxwhryd Ecom <[email-masked]<mailto:[email-masked]>>; Raghu Pillai <[email-masked]<mailto:[email-masked]>>; Max Khobar <[email-masked]<mailto:[email-masked]>>; LMG OMS <[email-masked]<mailto:[email-masked]>>; Thulasiraman Manoharan (TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Abhishek Bargaonkar <[email-masked]<mailto:[email-masked]>>; Abhilash Kuttalam <[email-masked]<mailto:[email-masked]>>
Subject: RE: C&C Delay - 6464367935

@LMG OMS<mailto:[email-masked]> @Thulasiraman Manoharan (TCS)<mailto:[email-masked]>

Please update order Status, “partially procurement transfer Oder received”

Mahmoud

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, March 4, 2020 7:29 AM
To: Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Maxwhryd Ecom <[email-masked]<mailto:[email-masked]>>; Raghu Pillai <[email-masked]<mailto:[email-masked]>>; Max Khobar <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Abhishek Bargaonkar <[email-masked]<mailto:[email-masked]>>; Abhilash Kuttalam <[email-masked]<mailto:[email-masked]>>
Subject: C&C Delay - 6464367935

External email sender, please take precaution.
Hi Team,

Order ID: 6464367935
Store ID: Max 60127

Kindly assist in closing the below case. Order placed on Feb 7, 2020 and the status is still showing ready to ship. Please advise on priority if this has left the WH and been handed over to the store.

@Store Team: Kindly contact the customer on +966537729231 if the order is physically available at the store and hand it over.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>
To: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, March 3, 2020 3:40:30 PM
Subject: Click and Collect Delay(6464367935)

Hi Team,

Problem Statement: Late Delivery

Order Date: Feb 7, 2020

Order ID: 6464367935

Tracking ID: 646436793522999991

Store ID: Max 60127

Assistance Required: Need Urgent Delivery

Issue Description: The customer placed an order on Feb 7, 2020, and till now the customer has not received the order. As per the hybris, the order status is ready to be shipped.

Regards,
Abhishek Borgaonkar

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com