Subject: RE: Damage Item (WWD) / 9771386256
From: Babyshop Home Delivery <[email-masked]>
To: Seeta Seeta <[email-masked]>, Babyshop <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Rehan Khan <[email-masked]>, Sameer Koothalikutty <[email-masked]>, Sachin Maheshwari <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Thu, 12 Mar 2020 07:22:30 +0000

Dear Team

Please note that due to unavailability of stock we are unable to replace below item so that it has been collected as return from customer house. So kindly create RMA for refund process.

Thanks & Regards,
Home Delivry Team
DWC   0543097510

From: Seeta Seeta
Sent: Wednesday, March 11, 2020 3:29 PM
To: Babyshop Home Delivery <[email-masked]>
Cc: Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Rehan Khan <[email-masked]>; Sameer Koothalikutty <[email-masked]>; Sachin Maheshwari <[email-masked]>
Subject: Damage Item (WWD) / 9771386256
Importance: High

External email sender, please take precaution.
Hi Team,

In the below case the customer contacted us complaining that he received the damaged WWD item, So could you please check and let us know if we can arrange the replacement for the same item if possible.

KIndly let us know the what action do we have to take in the case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Rehan Khan" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, March 11, 2020 4:01:56 PM
Subject: Damage Item (WWD) / 9771386256

Hi Team,

The customer has placed his order on Feb 27, 2020 but he received the damaged item.
So we've escalated to the WWD team but did not receive any response from their side.

So please do the needful.

Order ID: 9771386256
Tracking ID: 00000100061981662
Ticket number: 504215

Regards
Rehan

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