Subject: RE: late shipping/6467463604
From: "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>
To: Sumon Satish <[email-masked]>, Seeta Seeta <[email-masked]>, Vinod Sharma <[email-masked]>, Maxwhryd Ecom <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, asjad hussain <[email-masked]>, Escalations Dxbteam <[email-masked]>, Raghu Pillai <[email-masked]>, Savio Dcosta <[email-masked]>
Date: Thu, 12 Mar 2020 05:50:37 +0000

Hi @Seeta Seeta<mailto:[email-masked]>

Update google sheet to cancel non shipped items

From: Sumon Satish <[email-masked]>
Sent: Thursday, March 12, 2020 9:48 AM
To: Seeta Seeta <[email-masked]>; Vinod Sharma <[email-masked]>; Maxwhryd Ecom <[email-masked]>
Cc: Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; asjad hussain <[email-masked]>; Escalations Dxbteam <[email-masked]>; Raghu Pillai <[email-masked]>; Savio Dcosta <[email-masked]>
Subject: RE: late shipping/6467463604

Dear Team,

This order Jeddah and Riyadh both territory order.

Jeddah flow only 1 pcs and dispatched from conloc.

INVOICE_NO
ITEM_ID
ORDER_QTY
BATCH_ID
SINGLE_MULTI_TERR
DISPATCH_QTY
DISPATCH_CARTON_ID
DISPATCH_DATE
COURIER_PARTNER
AWB_NO
PALLET_ID
SCAN_TO_LOAD_DATE
HANDOVER_STATUS
ORDER_LINE_STATUS
6467463604
162044700
1
JED-6-Y-Y-Y-Y-27022020-2046
SINGLE TERRITORY
1
ECJED262261
27-Feb-20
ARAMEX
45749921626
JEPLT0005839
28-Feb-20
READY
SHIPPED

Dear Esaf/Riyadh team, Pls check below order and update.

Regards
Sumon
IP-2054
From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, March 12, 2020 8:31 AM
To: Sumon Satish <[email-masked]<mailto:[email-masked]>>; Vinod Sharma <[email-masked]<mailto:[email-masked]>>
Cc: Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; asjad hussain <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: late shipping/6467463604
Importance: High

External email sender, please take precaution.
Hi Team,

With reference to the order number: 6467463604, the customer placed the order for 6 items but under the tracking number: 45749921626 only 1 item was delivered.

So could you please check whether the rest of the item will gonna deliver or not, If not so kindly mark all the item out of stock so we can inform the customer same.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "asjad hussain" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, March 11, 2020 6:33:22 PM
Subject: late shipping/6467463604

Hi Team,

Problem Statement: What is the issue (Late Shipping)
Order Date :Feb 27, 2020
Order ID:6467463604
Tracking ID: 45749921626
Assistance Required: Need Urgent Delivery

Issue Description: The Customer placed order on Feb 27, 2020  for 6 items but  till now only one item has been delivered so we request you to ship the remaining order asap because the customer is chasing us for the same.

Regards,
Asjad.

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