Subject: Partial cancellation: Order ID: 9764512063, Case id - 510014
From: Manish Kumar <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Wed, 11 Mar 2020 18:53:26 -0700 (MST)

Hi Team, 

Kindly note that we have already updated in the google spreadsheet twice still the partial cancellation has not been done. ​We request you to please do the needful help on a priority basis. 

Problem Statement: (Partially shipped order) 

Order Date: Dec 16, 2019 
Delivery Date: 12/19/2019 
Order ID: 9764512063 
Tracking ID: 201912171895772 

Item Name - 160846269 - - Polo Neck T-Shirt with Short Sleeves 
Item cost: AED 24.00 

Assistance Required: Process the partial cancellation and initiate the refund for the same. 

Issue Description: Customer placed an order for 2 items but as per the customer only received 1 item, Under the consignment details we can see that we have shipped only 1 item. 

Regards, 
Manish