Subject: Order Delay - 6467819447
From: Apoorv Joshi <[email-masked]>
To: [email-masked]
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, M Ataullah <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 11 Mar 2020 18:52:19 -0700 (MST)

Hi Team, 

With reference to the order number: 6467819447 

Order placed on Feb 29, 2020 and there are no consignment details still. Kindly advise if this is visible in WMS/OMS. If so, please advise why this has not been shipped yet. Kindly make sure this is shipped out on priority. 

Thank you for your help! 

Regards, 
Apoorv 

From: "M Ataullah" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Sent: Thursday, March 12, 2020 2:04:10 AM 
Subject: Late Shipping // 6467819447 

Hi Team, 

Problem Statement: Late Shipping 

Order Date: Feb 29, 2020 

Order ID: 6467819447 
Tracking ID: N/A 
Assistance Required: Need Urgent Delivery 

Issue Description: The customer placed an order on Feb 29, 2020, and till now she has not received the order. As per the hybris, the order status is not shipped. 

Customer is chasing us for his order so we request you to expedite the delivery, 

Regards, 
Ataullah