Subject: Item Issue - 6467702232
From: Apoorv Joshi <[email-masked]>
To: [email-masked]
Cc: sachin maheshwari <[email-masked]>, escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Wed, 11 Mar 2020 11:35:00 -0700 (MST)

Hi Team, 

With reference to the order number: 6467702232 

Customer placed an order for a total of 3 items. Customer is reporting an issue with the following item: 
162130999 - - Juniors Round Neck T-shirt and Checked Shorts 

Customer has placed an order for this item twice by now and both times the only thing she received is the T-shirt and not the checkered shorts. This item is a pair of round neck t-shirt and shorts. Please find attached an image for the same. 

Kindly advise what needs to be done as the customer is irate and wants to know the reason for the same mistake happening twice. 

Thank you for looking into this. 

Regards, 
Apoorv