Subject: RE: SADAD Payment issue//6468317321
From: Arjun Thapa <[email-masked]>
To: Malik Ismail <[email-masked]>, Seeta Seeta <[email-masked]>, Mohammed Athar <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Musaab Anesi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Wed, 11 Mar 2020 13:48:13 +0000

Hi Malik,

Please refer the below screenshot of credit in bank statement.

Date
HijraDate
Time
Description
Remarks
Credit
4-Mar-20
09/07/1441
09:14
Merchant Payment
P1000000000004616533/RPR305A1583302345112 Payment
119.58

Thanks & Regards

Arjun Thapa

From: Malik Ismail <[email-masked]>
Sent: Wednesday, March 11, 2020 10:25 AM
To: Seeta Seeta <[email-masked]>; Arjun Thapa <[email-masked]>; Mohammed Athar <[email-masked]>
Cc: Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Musaab Anesi <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: RE: SADAD Payment issue//6468317321

Hi @Arjun Thapa<mailto:[email-masked]>, @Mohammed Athar<mailto:[email-masked]>,

Please check and confirm if amount captured on company statement.

P1000000000004616533
Date 4-3-2020
Amount SAR 121.50

Regards,
Malik Ismail
From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, March 11, 2020 11:22 AM
To: Malik Ismail <[email-masked]<mailto:[email-masked]>>
Cc: Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Musaab Anesi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: SADAD Payment issue//6468317321
Importance: High

External email sender, please take precaution.
Hi Malik,

Please help us in the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Musaab Anesi" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, March 11, 2020 12:17:26 PM
Subject: SADAD Payment issue

Hi Seeta,

Regarding order number 6468317321, Customer placed an order through SADAD, the order on validation cancel and as we can see on hybirs no amount has been captured , however, customer provide us with the transaction P1000000000004616533.

Due to this, Please look into this concern and do the needful.

Thanks&Regards,
Musaab Hussein.

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