Subject: RE: Wrong Product delivered "9770367883"
From: Babyshop Home Delivery <[email-masked]>
To: "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>, Seeta Seeta <[email-masked]>, Sameer Koothalikutty <[email-masked]>, Con Loc <[email-masked]>, Dipesh Regmi <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Abhishek Sisodia <[email-masked]>, Apoorv Joshi <[email-masked]>, Sachin Maheshwari <[email-masked]>, Escalations Dxbteam <[email-masked]>, Deepak Damodaran <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Wed, 11 Mar 2020 10:44:27 +0000

Dear Dipesh,

Please Scan RMA. We handed over item today to you. thank you.

Regards,
Dhan Bahadur rai
BSU Home Delivery, Dubai, U.A.E.
CUG : +971543097510, Board : 048215845, Mobile: +971558710077
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From: Mahmoud Emadeldin Mahmoud Elsayed
Sent: Tuesday, March 10, 2020 12:04 PM
To: Babyshop Home Delivery <[email-masked]>; Seeta Seeta <[email-masked]>; Sameer Koothalikutty <[email-masked]>; Con Loc <[email-masked]>
Cc: Fauzan Ahmad, Musalman <[email-masked]>; Abhishek Sisodia <[email-masked]>; Apoorv Joshi <[email-masked]>; Sachin Maheshwari <[email-masked]>; Escalations Dxbteam <[email-masked]>; Deepak Damodaran <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: RE: Wrong Product delivered "9770367883"

RMA 42876182,  please send it to @Con Loc<mailto:[email-masked]>

From: Babyshop Home Delivery <[email-masked]>
Sent: Tuesday, March 10, 2020 11:25 AM
To: Seeta Seeta <[email-masked]>; Sameer Koothalikutty <[email-masked]>
Cc: Fauzan Ahmad, Musalman <[email-masked]>; Abhishek Sisodia <[email-masked]>; Apoorv Joshi <[email-masked]>; Sachin Maheshwari <[email-masked]>; Escalations Dxbteam <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: RE: Wrong Product delivered "9770367883"

Dear Team

Please be informed that below return item was collected by our home delivery team so kindly create RMA for refund process.

Thanks & Regards,
Home Delivry Team
DWC   0543097510

From: Seeta Seeta
Sent: Monday, March 09, 2020 10:19 AM
To: Babyshop Home Delivery <[email-masked]<mailto:[email-masked]>>; Sameer Koothalikutty <[email-masked]<mailto:[email-masked]>>
Cc: Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Abhishek Sisodia <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: Re: Wrong Product delivered "9770367883"

External email sender, please take precaution.
Hi All,

Still, we have not received any update on the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "Babyshop Home Delivery" <[email-masked]<mailto:[email-masked]>>, "Sameer Koothalikutty" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Abhishek Sisodia" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Sachin Maheshwari" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, March 7, 2020 11:13:25 PM
Subject: Re: Wrong Product delivered "9770367883"

Hi Team,

Kindly assist regarding the following concern.

Regards
Shakeeb

________________________________
From: "Abhishek Sisodia" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 7 March, 2020 14:19:28
Subject: Wrong Product delivered "9770367883"

Hi Team,

Please look into this as we have not got any response after escalating it thrice.

Problem Statement: Wrong Product delivered

Order Date: Feb 16, 2020
Order ID: 9770367883
Tracking ID: 34149051159039

Assistance Required: Advise for return

Issue Description: Customer claims, she has received the wrong product according to the description.
The customer wants to return the seat cover (161428955 - - BeSafe iZi Flex Fix i-Size - Summer Cover) because the size is not fit as prescribed in the box, the item is not opened.

Wrong Item : 161428955 - - BeSafe iZi Flex Fix i-Size - Summer Cover

For your reference, the images are attached.

Please advise if we can process the return for the item.

Thanks for your help and assistance.

Regards,
Abhishek Sisodia

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