Subject: Re: missing items , order number: 6467713818
From: Seeta Seeta <[email-masked]>
To: Sagaya Suresh Kumar <[email-masked]>, Mushir Khan <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Haedar Mohammad <[email-masked]>, [email-masked], escalations dxbteam <[email-masked]>
Date: Tue, 10 Mar 2020 04:59:48 -0700 (MST)

Hi Team, 

With reference to the order number: 6467713818, The customer placed the order for 6 items but under the tracking number: S000577083722 we can see that only 4 items were shipped from the warehouse. 

So can you please check this concern and assist us to close the case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Haedar Mohammad" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, March 10, 2020 4:31:39 PM 
Subject: missing items , order number: 6467713818 

Dear team 

There is no response from WH, Please check 

Please take a look at ticket [ https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/503006 | #503006 ] 
​ 
Hi Team 

Problem Statement: (Missing items) 

Order Date : Feb 29, 2020 

Order ID: 6467713818 
Tracking ID: S000577083722 

Assistance Required: Need missing item 

Issue Description: Customer placed order for 6 items but as per the customer has only received 4 items, Under the consignment details we can see that 4 items has been shipped and Delivered 
missing items: 
161704096 - - Metallic 2-Tier Console Table with Glass Top - 48x37x59 cms 
161756557 - - Metallic Accent Table - 60x56x45 cms 
kindly check and revert