Subject: RE: Missing part // 6466095243
From: Bsj Nf <[email-masked]>
To: Seeta Seeta <[email-masked]>, IranBudhathoki <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Mohammad Shafeeque <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Mon, 9 Mar 2020 11:42:40 +0000

Hi
Team
Please find the attachment we already updated the below matter.

Best Regards,
HARUN
Babyshop GDMS Operation
Jeddah-2113
Mob-0544358297
From: Seeta Seeta
Sent: Monday, March 09, 2020 1:22 PM
To: IranBudhathoki <[email-masked]>; Bsj Nf <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Mohammad Shafeeque <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Missing part // 6466095243
Importance: High

External email sender, please take precaution.
Hi Team,

With reference to the order number: 6466095243, The customer placed the order for 153217076 - - Juniors Safety Gate and as per the customer there's some missing item in his order. The picture is also attached for the reference.

Waiting for your response.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, March 9, 2020 1:25:57 PM
Subject: Missing part // 6466095243

Hi Team,

Problem Statement: Missing item BABYSHOP TEAM

Order Date : Feb 18, 2020

Order ID: 6466095243
Tracking ID: 00000080006301466
Delivery Date: 24/02/2020
Assistance Required: Need Urgent Assistance

Issue Description: Customer emailed us informing that he/she placed order for (153217076- Juniors Safety Gate) and there is a peiece/part is missing. Customer also shared us the picture of the item which they received so we request you to look into this concern and help us to resolve the case on ASAP.

Regards,
Shafeeque

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com

Subject: [#479911] - Re: مشترياتك في طريقها إليك 6466095243
From: Bsj Nf <[email-masked]>
To: Centrepoint <[email-masked]>, Escalations Dxbteam <[email-masked]>, "[email-masked]" <[email-masked]>, Bsjwh Picking <[email-masked]>, Bsj Clothingwh <[email-masked]>
Cc: Sujeewa Hurbert <[email-masked]>, Sachin Maheshwari <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>, Moosa Yusuf <[email-masked]>, Navaz Nt <[email-masked]>, Mohammed Shahwaz Ahmed <[email-masked]>, Umapathi Venkatachalam <[email-masked]>
Date: Mon, 9 Mar 2020 10:29:25 +0000

Hi

Team

Please check the below order customer missing item-(153217076- Juniors Safety Gate)  return replace for tomorrow 10th-Mar-20 for kind your information

@Bsjwh Picking<mailto:[email-masked]>@Bsj Clothingwh<mailto:[email-masked]>

Please follow up and regarding the mail, kindly item handed over to GDMS team. Once we return replace done damage item same back to your team.

Best Regards,

HARUN

Babyshop GDMS Operation

Jeddah-2113

Mob-0544358297

From: Centrepoint <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, March 08, 2020 4:03 PM
To: IranBudhathoki <[email-masked]<mailto:[email-masked]>>; Sujeewa Hurbert <[email-masked]<mailto:[email-masked]>>; Navaz Nt <[email-masked]<mailto:[email-masked]>>
Cc: Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#479911] - Re: مشترياتك في طريقها إليك 6466095243

External email sender, please take precaution.

Hi Team,

Problem Statement: Missing item BABYSHOP TEAM

Order Date : Feb 18, 2020

Order ID: 6466095243
Tracking ID: 00000080006301466
Delivery Date: 24/02/2020
Assistance Required: Need Urgent Assistance

Issue Description: Customer emailed us informing that he/she placed order for (153217076- Juniors Safety Gate) and there is a peiece/part is missing. Customer also shared us the picture of the item which they received so we request you to look into this concern and help us to resolve the case on ASAP.

Regards,
Shafeeque

   On Sat, 29 Feb at 12:02 PM , Centrepoint <[email-masked]<mailto:[email-masked]>> wrote:

   Please take a look at ticket #479911<https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/479911> raised by محمد الزهراني ([email-masked]<mailto:[email-masked]>).

   ​

   ​Hi Team,

   Problem Statement: Missing item BABYSHOP TEAM

   Order Date : Feb 18, 2020

   Order ID: 6466095243
   Tracking ID: 00000080006301466
   Delivery Date: 24/02/2020
   Assistance Required: Need Urgent Assistance

   Issue Description: Customer emailed us informing that he/she placed order for (153217076- Juniors Safety Gate) and there is a peiece/part is missing. Customer also shared us the picture of the item which they received so we request you to look into this concern and help us to resolve the case on ASAP.

   Regards,

   Shafeeque

      On Mon, 24 Feb at 11:58 PM , محمد الزهراني <[email-masked]<mailto:[email-masked]>> wrote:

       <https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzA5MDIxMzMzNywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.1ZkOb34CbofVzIYwmIXAft46FTm_ikUx9OE9lBk-nLQ>

      هذه القطعه غير موجوده

      في اثنين، 24 فبراير، 2020 في 1:26 م، كتب Centrepoint <[email-masked]<mailto:[email-masked]>>:

         ​مرحبا محمد ،

         شكرا على تواصلك معنا.

         نعتذر عن الازعاج الذي تسببنا به

         يرجى تزويدنا بصورة المنتج المستلمة من حضرتك واسم الكامل للقطعة الناقصة لنتمكن من خدمتكم في اكمل وجه.

         يرجى الرد خلال 24 ساعة مالم سوف يتم اغلاق القضية تلقائيا.

         لا تتردد في التواصل معنا في حال وجود أي إستفسارات أخرى.

         اصدقائك
         فريق الدعم.

         479911:1125156