Subject: RE: Late Collect / 9771087035
From: Shahazad Kallittavalappil <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Vijesh Chirakkal <[email-masked]>, Rehan Khan <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, Shirin Suseelan <[email-masked]>, ALL DXB DOM - Banks e-Commerce <[email-masked]>
Date: Mon, 9 Mar 2020 06:16:16 +0000

Hi,

Attempted many times but customer was no response . Anyhow informed ops to rearrange the collection today.

Collection Reference C09DBA0

Regards,
SHIRIN SUSEELAN
Bank Dept|
aramex International LLC

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From: Shakeeb Arsalan <[email-masked]>
Sent: Sunday, March 8, 2020 9:28 PM
To: ALL DXB DOM - Banks e-Commerce <[email-masked]>; Shahazad Kallittavalappil <[email-masked]>; Vijesh Chirakkal <[email-masked]>; Shirin Suseelan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Rehan Khan <[email-masked]>; [email-masked]; [email-masked]
Subject: Re: Late Collect / 9771087035

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Hi Team,

Kindly assist regarding the following concern.

Regards
Shakeeb

________________________________
From: "Rehan Khan" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 8 March, 2020 10:47:38
Subject: Late Collect / 9771087035

Hi Team,

Customer has raised his return request on Feb 26, 2020 but still, the courier partner did not collect his item yet.
We escalated to the courier team but did not receive any response from their side.

So please do the needful.

Order number - 9771087035
Ticket number - 495897
Tracking ID - 45494765315

We are looking forward to hearing from you.

Regards
Rehan