Subject: Re: Delayed collection: Case id - 509156 Order ID: 9771121551
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Ashish Karini <[email-masked]>, Kiranraju Nair <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sun, 8 Mar 2020 22:19:21 -0700 (MST)

Hi Team, 

Kindly arrange a collection for the below details. 
Order ID: 9771121551 
Tracking ID: RP0227000742 

Regards, 
Fauzan 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Monday, 9 March, 2020 07:31:57 
Subject: Delayed collection: Case id - 509156 Order ID: 9771121551 

Hi Team, 

It's been more than 10 days since the collection request has been raised and still the customer is waiting for items to be collected. 

Problem Statement: Late Collection 

Order Date: Feb 24, 2020 
Case id - 509156 
Order ID: 9771121551 
Tracking ID: RP0227000742 
Assistance Required: Need Urgent Collection 

Issue Description: The return request was created on 2/27/20 and till now the item has not collected from the customer so kindly arrange the collection on a priority basis. 

Regards, 
Manish