Subject: Re: Late Shipping C&C /// 9771125562
From: Shakeeb Arsalan <[email-masked]>
To: lmg oms <[email-masked]>, Vinodhini chandrasekaran <[email-masked]>, Jishan Sahib <[email-masked]>
Cc: max ecom <[email-masked]>, peter dsouza <[email-masked]>, deviyani bhasin <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shivani Rani <[email-masked]>, prakash iyangar <[email-masked]>, escalations dxbteam <[email-masked]>, Saravana Ganapathy <[email-masked]>
Date: Sun, 8 Mar 2020 10:17:37 -0700 (MST)

Hi Team, 

Kindly assist regarding the following. 

Regards 
Shakeeb 

From: "RaviSankar Podiyattillam" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "max ecom" <[email-masked]>, "peter dsouza" <[email-masked]>, "deviyani bhasin" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shivani Rani" <[email-masked]>, "prakash iyangar" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Saravana Ganapathy" <[email-masked]> 
Sent: Sunday, 8 March, 2020 10:05:27 
Subject: RE: Late Shipping C&C /// 9771125562 

Dear Shakeeb 

The order is showing as invalid. Please check with the Hybris team . 

Regards 

Ravisankar 

From: Shakeeb Arsalan 
Sent: Friday, March 06, 2020 9:10 PM 
To: Max Ecom <[email-masked]>; Peter Dsouza <[email-masked]>; Binu George <[email-masked]>; Ravi Sankar Podiyattillam <[email-masked]>; Deviyani Bhasin <[email-masked]> 
Cc: Seeta Seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shivani Rani <[email-masked]>; Prakash Iyangar <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: Re: Late Shipping C&C /// 9771125562 

External email sender, please take precaution. 

Hi Team, 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Shivani Rani" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, 6 March, 2020 13:36:46 
Subject: Late Shipping C&C /// 9771125562 

Hi Team, 

Ticket number: 483122 

Problem Statement: Late Shipping C&C 

Order Date: Feb 24, 2020 

Order ID: 9771125562 

Store code: Max60318 

Assistance Required: Need Urgent Shipping 

Issue Description: Customer placed an order on Feb 24, and till now he has not received the order. As per the hybris the order status is SUBMITTED_TO_WAREHOUSE and there is no entries in the consignment details. 

Kindly check and update as the customer is chasing us for his order. 

Thank you for your help! 

Regards, 

Shivani 

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