Subject: FW: LMG Delivery and Pick up Follow up's
From: Jessie Caparas <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Date: Sun, 8 Mar 2020 15:47:12 +0000

Hi All,

Can you please check the below orders? - these are the LMG delivery follow up cases which has been raised from you side from the last 30 days.

From: ksalmglogistics Rydconloc <[email-masked]>
Sent: Sunday, March 8, 2020 7:43 PM
To: Jessie Caparas <[email-masked]>; Mustehsan Siddiqui <[email-masked]>; Alexander Gomes <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; bm olmmadinah <[email-masked]>; BM Olm Dammam <[email-masked]>; Bm olmriyadh <[email-masked]>; Bm Olmjeddah <[email-masked]>; Ramesh Gottimukkala <[email-masked]>
Subject: RE: LMG Delivery and Pick up Follow up's

Dear team,

Out of 66 cases 17 already resolved,  pending cases will be update ASAP.

From: ksalmglogistics Rydconloc
Sent: Sunday, March 08, 2020 4:44 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Mustehsan Siddiqui <[email-masked]<mailto:[email-masked]>>; Alexander Gomes <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; bm olmmadinah <[email-masked]<mailto:[email-masked]>>; BM Olm Dammam <[email-masked]<mailto:[email-masked]>>; Bm olmriyadh <[email-masked]<mailto:[email-masked]>>; Bm Olmjeddah <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>
Subject: RE: LMG Delivery and Pick up Follow up's

Noted , we will resolve this asap .

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, March 08, 2020 4:03 PM
To: ksalmglogistics Rydconloc <[email-masked]<mailto:[email-masked]>>; Mustehsan Siddiqui <[email-masked]<mailto:[email-masked]>>; Alexander Gomes <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; bm olmmadinah <[email-masked]<mailto:[email-masked]>>; BM Olm Dammam <[email-masked]<mailto:[email-masked]>>; Bm olmriyadh <[email-masked]<mailto:[email-masked]>>; Bm Olmjeddah <[email-masked]<mailto:[email-masked]>>
Subject: LMG Delivery and Pick up Follow up's
Importance: High

Hi Arish,

We have 66 unresolved cases for all territories where our CS team is not getting a timely response.

These are all potential COC complaints. (these cases are all from February)

Please get back to us with responses and ensure these are resolved asap.

FYI @Alexander  Gomes<mailto:[email-masked]> and @Mustehsan Siddiqui<mailto:[email-masked]>

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

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