Subject: RE: Clarification on AED 6000 lottery case.
From: Anjali Bohara <[email-masked]>
To: Mohammad Shababe Quamar <[email-masked]>
Cc: Mohammad Shababe Quamar <[email-masked]>, Seeta Seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Abhishek Bargaonkar <[email-masked]>, Amit Maheshwari <[email-masked]>, Mithil Shah <[email-masked]>, Atul Arora <[email-masked]>
Date: Sun, 8 Mar 2020 15:36:50 +0000

Hi Shababe,

We had run a contest during Shopathon where 10 lucky winners were getting one free gift for 6 days. The communication meant that you can be the winner during Shopathon and this landed on a shopathon Teaser page which had the T&Ncs. We can give them a Extra 10% off app only code ‘ FORU10’ as a consolation prize.

The winners have been shortlisted and contacted for the same. Below are the T&Ncs

Terms and Conditions:

1) Shopathon Lucky draw is organized by Centrepoint.com and is open to Centrepoint Online customers
2) By participating in this Contest, each participant agrees to be bound by these Terms and Conditions
3) The Contest period will be valid between 20 February 2020 and 25 February 2020
4) 10 lucky participants will be randomly picked as winners everyday during the contest
5. To participate, you need to make a purchase of 200 AED & you will enter the contest automatically.
5) Participant is entitled for one Lucky Draw prize for that day
6) Delivery of the prizes will be done by 15th April 2020
7) Each participant will be eligible for one prize only
8) For any further clarification and complaints, please call us at 800-6927. Such complaints received shall be handled and responded within Seven (7) working days from the date of the complaint from the aggrieved Participant.

Regards,
Anjali Bohara

From: Atul Arora <[email-masked]>
Sent: Sunday, March 8, 2020 7:22 PM
To: Mithil Shah <[email-masked]>; Anjali Bohara <[email-masked]>
Cc: Mohammad Shababe Quamar <[email-masked]>; Seeta Seeta <[email-masked]>; Escalations Dxbteam <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Abhishek Bargaonkar <[email-masked]>; Amit Maheshwari <[email-masked]>
Subject: RE: Clarification on AED 6000 lottery case.

Hi Mithil/Anjali,

Please revert on below.

Regards,

Atul Arora

From: Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, March 8, 2020 6:42 PM
To: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Atul Arora <[email-masked]<mailto:[email-masked]>>
Cc: Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Abhishek Bargaonkar <[email-masked]<mailto:[email-masked]>>
Subject: RE: Clarification on AED 6000 lottery case.

Looping in @Atul Arora<mailto:[email-masked]>

The customer emailed us asking for clarification for the notification she received for winning the lottery prize of AED 6000 on her Centrepoint and Splash app.

Please see the below mention screenshot.

Thanks,

Shababe Quamar

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, February 20, 2020 7:14 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Abhishek Bargaonkar <[email-masked]<mailto:[email-masked]>>
Subject: Re: Clarification on AED 6000 lottery case.

External email sender, please take precaution.
Hi Team,

Please assist us in below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>
To: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, February 20, 2020 2:15:58 PM
Subject: Clarification on AED 6000 lottery case.

Hi Team,

With reference to ticket number 469835.

The customer emailed us asking for clarification for the notification she received for winning the lottery prize of AED 6000 on her Centrepoint and Splash app.

Kindly look into this and advise. Screenshot attached for your reference.

Thank you for your Help!

Regards,
Abhishek Borgaonkar

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