Subject: RE: Refund: Case id - 473107 Order Number: 6465091852
From: Bm olmriyadh <[email-masked]>
To: ksalmglogistics Rydconloc <[email-masked]>, "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>, Ksaconloc Returns <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>, Suvadeep Saha <[email-masked]>, Olm Riyadh <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sun, 8 Mar 2020 14:14:11 +0000

Dear team,

RTO process on going

Thanks!
Dinesh balu

From: ksalmglogistics Rydconloc <[email-masked]>
Sent: Sunday, March 08, 2020 4:50 PM
To: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>; Fauzan Ahmad . Musalman <[email-masked]>; Ksaconloc Returns <[email-masked]>; Bm olmriyadh <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>; Suvadeep Saha <[email-masked]>; Olm Riyadh <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: RE: Refund: Case id - 473107 Order Number: 6465091852

Noted ,

@Bm olmriyadh<mailto:[email-masked]>- kindly do RTO for this shipment and move to return team.

From: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, March 08, 2020 4:02 PM
To: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>; ksalmglogistics Rydconloc <[email-masked]<mailto:[email-masked]>>; Ksaconloc Returns <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; Bm olmriyadh <[email-masked]<mailto:[email-masked]>>; Olm Riyadh <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: Refund: Case id - 473107 Order Number: 6465091852

@ksalmglogistics Rydconloc<mailto:[email-masked]>

Please mark it as RTO and send it to @Ksaconloc Returns<mailto:[email-masked]>

Mahmoud

From: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, March 7, 2020 11:59 AM
To: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>; ksalmglogistics Rydconloc <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; Bm olmriyadh <[email-masked]<mailto:[email-masked]>>; Olm Riyadh <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Refund: Case id - 473107 Order Number: 6465091852

External email sender, please take precaution.
Hi Team,

Kindly note that the refund for the below order has not processed yet. We request you to please expedite the process.

Regards,
Fauzan

________________________________
From: "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]<mailto:[email-masked]>>
To: "ksalmglogistics Rydconloc" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Sagaya Suresh Kumar" <[email-masked]<mailto:[email-masked]>>, "suvadeep saha" <[email-masked]<mailto:[email-masked]>>, "Bm olmriyadh" <[email-masked]<mailto:[email-masked]>>, "Olm Riyadh" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 2 March, 2020 14:21:24
Subject: RE: Refund: Case id - 473107 Order Number: 6465091852

Dears @Bm olmriyadh<mailto:[email-masked]> @Olm Riyadh<mailto:[email-masked]> @ksalmglogistics Rydconloc<mailto:[email-masked]>

Please mark it as RTO to process refund

Mahmoud

From: ksalmglogistics Rydconloc <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, February 29, 2020 11:07 AM
To: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>
Cc: Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: Refund: Case id - 473107 Order Number: 6465091852

Noted

Dear dinesh – please do RTO for this shipment .

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: 28 February, 2020 4:16 PM
To: ksalmglogistics Rydconloc <[email-masked]<mailto:[email-masked]>>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>
Cc: Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Refund: Case id - 473107 Order Number: 6465091852
Importance: High

External email sender, please take precaution.
Hi Team,

With the reference to the tracking number: FP02130100036, the order stuats is showing in transit and after tracking the status we can see that the order has marked as undelivered.

So, we request you kindly re-arrange the delivery for above tracking number.

Also, do let us know if any information required from our end.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, February 28, 2020 9:17:00 AM
Subject: Refund: Case id - 473107 Order Number: 6465091852

Hi Team,
​
Problem statement - The customer is no longer wishes to receive his order.
​
Case id - 473107
Order Number: 6465091852
Order Created: Feb 11, 2020
AWB - FP02130100036

Assistance required: Return the shipment to the warehouse and process the refund for the same.

The customer is asking us to cancel the above order and refund his amount. We request you to please do the needful on a priority.

Regards,
Manish

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com