Subject: RE: Late delivery
From: Jessie Caparas <[email-masked]>
To: Shipa Delivery Support <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, Ramesh Gottimukkala <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Sun, 8 Mar 2020 09:28:21 +0000

@[email-masked]<mailto:[email-masked]>

There has been no update since last week for this order.

Where is this now?

Can we get an urgent update?

@Ramesh Gottimukkala<mailto:[email-masked]>

From: Shipa Delivery Support ([email-masked]) <[email-masked]>
Sent: Tuesday, March 3, 2020 3:31 PM
To: [email-masked]
Cc: Escalations Dxbteam <[email-masked]>; [email-masked]; [email-masked]; [email-masked]
Subject: RE: Late delivery

External email sender, please take precaution.
Dear Team,

Thank you for reaching out to us.

Kindly note that we will do our best to arrange a delivery attempt as soon as possible.

Best regards,

Yazan Alkhateeb
Customer Care
[Image removed by sender.]<https://www.shipa.com>
M: 800 SHIPA
www.shipa.com<https://www.shipa.com>

________________________________
From: CST000000006 Shipa Customer Customer <[email-masked]>
Sent: 3/3/2020 12:54 PM GMT+02:00
To: [email-masked]
Cc: [email-masked]; [email-masked]; [email-masked]; [email-masked]
Subject: Late delivery
Hi Team,

We can not see any update on the shipment since 05 Feb 2020.
We have escalted many time but and we are getting the same we will do our best. Kindly look into this and arrange a delivery asap.
Order Date : Feb 1, 2020
Order ID: 6463488975
Tracking ID: S000495711425
Customer mobile number: +966569949584

​
Regards,
Fauzan
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