Subject: Re:[## 592278 ##] Re: Late collection // 8370816440
From: Customer Support <[email-masked]>
To: "Shakeeb Arsalan" <[email-masked]>
Cc: <[email-masked]>, "apoorv joshi" <[email-masked]>, "seeta seeta" <[email-masked]>, "fauzan ahmad, musalman" <[email-masked]>, "shivani rani" <[email-masked]>, "escalations dxbteam" <[email-masked]>
Date: Sun, 08 Mar 2020 00:31:26 -0800

Dear Shakeeb,

The below is well noted , we will do the needful.

 

Best Regards,

Customer Support Team

 

Tel.   +965     1881881

“One Posta For An Outstanding Delivery Experience”

 

 

 > ---- On  Sat, 7 Mar 2020 21:06:12 +0300 "Shakeeb Arsalan"<[email-masked]>  wrote ---- 
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 > Hi Team,
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 > Kindly assist regarding the following concern.
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 > Regards
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 > Shakeeb
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 > From: "Shivani Rani" <[email-masked]>
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 > To: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>
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 > Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
 > 
 > Sent: Saturday, 7 March, 2020 18:19:47
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 > Subject: Late collection // 8370816440
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 > Hi Team,
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 > Ticket number: 474100
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 > Problem Statement: Late collection
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 > Order Date: Feb 20, 2020
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 > Order ID: 8370816440
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 > Tracking ID: KWI2020/8424
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 > Assistance Required: Need urgent collection
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 > Issue Description: The return was created on 24 Feb, 2020 but still item not collected from the customer.
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 > We have already escalated this case to the courier team but id not get any response.
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 > Kindly check and advise.
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 > Thank you for your help!
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 > Regards,
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 > Shivani
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