Subject: RE: Late Shipping) 6464929439 - INC0702151
From: Qazi Mohammed <[email-masked]>
To: LMG OMS <[email-masked]>, "Thulasiraman Manoharan (TCS)" <[email-masked]>, "Jagmohan Urmaliya (TCS)" <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, Mohammad Shafeeque <[email-masked]>, Escalations Dxbteam <[email-masked]>, Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manager Cpr5 <[email-masked]>, Anwar Abdullah <[email-masked]>, Mohammed Idrees <[email-masked]>, Mohd Saif <[email-masked]>
Date: Sun, 8 Mar 2020 05:54:00 +0000

Dear Team,

Order received physically in store but not available in Sahla receive tab. Please do the needful immediately.
Order Number : 6464929439
Store code:21043
Ticket Number : INC0702151

Regards,
Mohammad Qazi
Centrepoint KSA
Extn:3540

From: Shakeeb Arsalan <[email-masked]>
Sent: Saturday, March 07, 2020 9:39 PM
To: Manager Cpr5 <[email-masked]>; Qazi Mohammed <[email-masked]>; Anwar Abdullah <[email-masked]>
Cc: Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Seeta Seeta <[email-masked]>; Mohammad Shafeeque <[email-masked]>; Escalations Dxbteam <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Late Shipping) 6464929439

External email sender, please take precaution.
Hi Team,

Kindly assist regarding the following concern.

Regards
Shakeeb
________________________________
From: "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 7 March, 2020 19:58:19
Subject: Late Shipping) 6464929439

Hi Team,

Problem Statement: What is the issue (Late Shipping)

Order Date : 10/02/2020

Order ID: 6464929439
Tracking ID: 646492943922999991
Assistance Required: Need Urgent Delivery

Issue Description: Customer placed order on 10/02/2020 and till now he/she has not received the order. As per the hybris the order status is " Store In Transit"

Customer is chasing us for his/her order so we request you to expedite the delivery .

Regards,
Shafeeque

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