Subject: RE: Need user manual guide /// 6467252248
From: Aldrin Patron <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Kotian Ravindra <[email-masked]>, Anees Mansoor <[email-masked]>, Adisha Dua <[email-masked]>, Anupama Maharjan <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shivani Rani <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sun, 8 Mar 2020 05:09:36 +0000

Dear Team,

Please find below link of Tyson Manual

Link
https://we.tl/t-YKHsjvwUu7

Thanks & Regards,
Aldrin Patron
Landmark Tower, Dubai Marina
Tel: 04 5175741 | PO Box: 25030
Email: [email-masked]<mailto:[email-masked]>
              www.babyshopstores.com<http://www.babyshopstores.com/>

From: Shakeeb Arsalan <[email-masked]>
Sent: Saturday, March 07, 2020 10:21 PM
To: Aldrin Patron <[email-masked]>; Kotian Ravindra <[email-masked]>; Anees Mansoor <[email-masked]>; Adisha Dua <[email-masked]>; Anupama Maharjan <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>; Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shivani Rani <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Need user manual guide /// 6467252248

External email sender, please take precaution.
Hi Team,

Kindly assist regarding the following concern.

Regards
Shakeeb

________________________________
From: "Shivani Rani" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 7 March, 2020 18:59:30
Subject: Need user manual guide /// 6467252248

Hi Team,

Ticket number: 495167
Order ID: 6467252248

Assistance Required: Need user manual guide

Issue Description: The customer reported that he is unable to install the item so he needs the user manual guide for installation.

The name of the item is: Juniors Tyson Travel Cot with Changer
https://www.babyshopstores.com/sa/en/Baby-and-Moms/Activity-and-Gear/Travel-Cots/BABYSHOP-Juniors-Tyson-Travel-Cot-with-Changer/p/162030110

We have already escalated this case to concern team but did not get any response.

Kindly check and advise.

Thank you for your help!

Regards,
Shivani

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com