Subject: Re: Late delivery 9771303380 /// FC0226000579
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked]
Cc: Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shivani Rani <[email-masked]>, [email-masked]
Date: Sat, 7 Mar 2020 11:56:37 -0700 (MST)

Hi Team, 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Shivani Rani" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, 7 March, 2020 21:27:58 
Subject: Late delivery /// FC0226000579 

Hi Team, 

Ticket number: 498800 
Problem Statement: Late delivery 
Order Date: Feb 26, 2020 
Order ID: 9771303380 
Tracking ID: FC0226000579 
Assistance Required: Need urgent delivery 

Issue Description: The order was shipped from our side on Feb 26 but till now the order has not delivered to the customer. 

We have already escalated this case to the courier team but did not get any response. 

Kindly check and advise. 

Thank you for your help! 

Regards, 
Shivani