Subject: Re: Late delivery // FC0227000745
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked]
Cc: Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shivani Rani <[email-masked]>, [email-masked]
Date: Sat, 7 Mar 2020 11:50:24 -0700 (MST)

Hi Team, 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Shivani Rani" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, 7 March, 2020 21:20:11 
Subject: Late delivery // FC0227000745 

Hi Team, 

Ticket number: 499608 
Order Date: Feb 27, 2020 
Order ID: 9771405062 
Tracking ID: FC0227000745 

Assistance Required: Need to update the number 

Issue Description: The customer shares his correct number #0504289998. 

We have already escalated this case to the courier team but did not get any response. 

Kindly check and advise. 

Thank you for your help! 

Regards, 
Shivani