Subject: Re: Late collection // RP0228000481
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked]
Cc: Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shivani Rani <[email-masked]>, [email-masked]
Date: Sat, 7 Mar 2020 11:49:29 -0700 (MST)

Hi Team, 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Shivani Rani" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, 7 March, 2020 21:16:05 
Subject: Late collection // RP0228000481 

Hi Team, 

Ticket number: 507127 
Problem Statement: Late collection 
Order Date: Feb 26, 2020 
Order ID: 9771311544 
Tracking ID: RP0228000481 
Assistance Required: Need urgent collection 

Issue Description: The customer raised a return request on 28 Feb, 2020. But the item still not collected. 

We have already escalated this case to the courier team but did not get any response. 

Kindly check and advise. 

Thank you for your help! 

Regards, 
Shivani