Subject: Re: Late Shipping) 6464929439
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, Mohammad Shafeeque <[email-masked]>, escalations dxbteam <[email-masked]>, [email-masked]
Date: Sat, 7 Mar 2020 11:38:57 -0700 (MST)

Hi Team, 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Saturday, 7 March, 2020 19:58:19 
Subject: Late Shipping) 6464929439 

Hi Team, 

Problem Statement: What is the issue (Late Shipping) 

Order Date : 10/02/2020 

Order ID: 6464929439 
Tracking ID: 646492943922999991 
Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on 10/02/2020 and till now he/she has not received the order. As per the hybris the order status is " Store In Transit" 

Customer is chasing us for his/her order so we request you to expedite the delivery . 

Regards, 
Shafeeque