Subject: Late collection // #RP0218000454 and #RP0225000778
From: Shivani Rani <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sat, 7 Mar 2020 08:53:11 -0700 (MST)

Hi Team, 

Ticket number: 498998 
Problem Statement: Late collection 
Order Date: Feb 16, 2020 
Order ID: 9770396669 
Tracking ID: #RP0218000454 and #RP0225000778 
Assistance Required: Need urgent collection 

Issue Description: The customer raised a return request on 18 Feb, 2020. But the item still not collected. 

We have already escalated this case to the courier team but did not get any response. 

Kindly check and advise. 

Thank you for your help! 

Regards, 
Shivani