Subject: Late delivery // FC0227000745
From: Shivani Rani <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sat, 7 Mar 2020 08:50:11 -0700 (MST)

Hi Team, 

Ticket number: 499608 
Order Date: Feb 27, 2020 
Order ID: 9771405062 
Tracking ID: FC0227000745 

Assistance Required: Need to update the number 

Issue Description: The customer shares his correct number #0504289998. 

We have already escalated this case to the courier team but did not get any response. 

Kindly check and advise. 

Thank you for your help! 

Regards, 
Shivani