Subject: Late collection // RP0228000481
From: Shivani Rani <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sat, 7 Mar 2020 08:46:05 -0700 (MST)

Hi Team, 

Ticket number: 507127 
Problem Statement: Late collection 
Order Date: Feb 26, 2020 
Order ID: 9771311544 
Tracking ID: RP0228000481 
Assistance Required: Need urgent collection 

Issue Description: The customer raised a return request on 28 Feb, 2020. But the item still not collected. 

We have already escalated this case to the courier team but did not get any response. 

Kindly check and advise. 

Thank you for your help! 

Regards, 
Shivani