Subject: Need user manual guide /// 6467252248
From: Shivani Rani <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sat, 7 Mar 2020 06:29:30 -0700 (MST)

Hi Team, 

Ticket number: 495167 
Order ID: 6467252248 

Assistance Required: Need user manual guide 

Issue Description: The customer reported that he is unable to install the item so he needs the user manual guide for installation. 

The name of the item is: Juniors Tyson Travel Cot with Changer 
[ https://www.babyshopstores.com/sa/en/Baby-and-Moms/Activity-and-Gear/Travel-Cots/BABYSHOP-Juniors-Tyson-Travel-Cot-with-Changer/p/162030110 | https://www.babyshopstores.com/sa/en/Baby-and-Moms/Activity-and-Gear/Travel-Cots/BABYSHOP-Juniors-Tyson-Travel-Cot-with-Changer/p/162030110 ] 

We have already escalated this case to concern team but did not get any response. 

Kindly check and advise. 

Thank you for your help! 

Regards, 
Shivani