Subject: Re: POD /// 6463701136
From: Shivani Rani <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 7 Mar 2020 05:43:59 -0700 (MST)

Hi Team, 

Any update? 

Regards 
Shivani 

From: "Shivani Rani" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, March 6, 2020 2:45:06 PM 
Subject: Re: POD /// 6463701136 

Hi Team, 

Any update? 

Regards 
Shivani 

From: "Apoorv Joshi" <[email-masked]> 
To: "ksalmglogistics Rydconloc" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Sagaya Suresh Kumar" <[email-masked]>, "Bm olmriyadh" <[email-masked]>, "Olm Riyadh" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Suvadeep Saha" <[email-masked]>, "Shivani Rani" <[email-masked]>, "Ramesh Gottimukkala" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Sunday, March 1, 2020 1:16:34 AM 
Subject: Re: POD /// 6463701136 

Dear Team, 

Please update on the below case. Customer is contacting again and again on the issue, please assist in closing this on priority. 

Thank you for your help! 

Regards, 
Apoorv 

From: "ksalmglogistics Rydconloc" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Sagaya Suresh Kumar" <[email-masked]>, "Bm olmriyadh" <[email-masked]>, "Olm Riyadh" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Suvadeep Saha" <[email-masked]>, "Shivani Rani" <[email-masked]>, "Ramesh Gottimukkala" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Thursday, February 27, 2020 2:57:04 PM 
Subject: RE: POD /// 6463701136 

We are investigating on this case & update you soon … 

From: Fauzan Ahmad . Musalman <[email-masked]> 
Sent: 27 February, 2020 6:01 AM 
To: ksalmglogistics Rydconloc <[email-masked]> 
Cc: Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>; Bm olmriyadh <[email-masked]>; Olm Riyadh <[email-masked]>; Seeta Seeta <[email-masked]>; Suvadeep Saha <[email-masked]>; Shivani Rani <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: Re: POD /// 6463701136 

External email sender, please take precaution. 

Hi Team, 

We are still waiting update on below case, Kindly check and do the needful. 

Regards, 

Fauzan 

From: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
To: "ksalmglogistics Rydconloc" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Sagaya Suresh Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Bm olmriyadh" < [ mailto:[email-masked] | [email-masked] ] >, "Olm Riyadh" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "suvadeep saha" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shivani Rani" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, 24 February, 2020 21:21:47 
Subject: Re: POD /// 6463701136 

c 

From: "ksalmglogistics Rydconloc" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Sagaya Suresh Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Bm olmriyadh" < [ mailto:[email-masked] | [email-masked] ] >, "Olm Riyadh" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "suvadeep saha" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shivani Rani" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, 23 February, 2020 18:35:40 
Subject: RE: POD /// 6463701136 

Dear shiva – please update us this order status on urgent, 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: 23 February, 2020 2:24 AM 
To: ksalmglogistics Rydconloc < [ mailto:[email-masked] | [email-masked] ] >; Sagaya Suresh Kumar < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] >; Suvadeep Saha < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Shivani Rani < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: POD /// 6463701136 

External email sender, please take precaution. 

Hi Team, 

Kindly update on the below case. Case is pending since 3 weeks and customer is irate now, please assist in closing the case on priority. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
To: "ksalmglogistics Rydconloc" < [ mailto:[email-masked] | [email-masked] ] >, "Sagaya Suresh Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Suvadeep Saha" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shivani Rani" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, February 20, 2020 8:40:14 PM 
Subject: POD /// 6463701136 

Hi Team, 

With the reference to the tracking number: FP02031000555 and FP02031000787, customer is claiming that she has not received her whole order. 

So we request you to check from your end and provide us the POD. 

Thanks & Regards, 
Seeta Kunwar 

From: "Shivani Rani" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, February 20, 2020 10:22:06 AM 
Subject: POD /// 6463701136 

Hi Team, 

Ticket number: 456555 

Order Date : Feb 3, 2020 

Delivery Date: Feb 11, 2020 

Order ID: 6463701136 

Tracking ID: FP02031000555 and FP02031000787 

Assistance Required: Need urgent proof of delivery. 

Issue Description: Custome reported to us that she did not receive her whole order. The order contains 9 Items and the cost of the order is SAR 168 and she already paid for the order. 

We have already escalated this case to courier team but they haven't share the proof of delivery yet. 

Kinldy share the poof of delivery with the ID. 

Thank you for your help! 

Regards, 

Shivani 

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com