Subject: Re: Arabic Language Test - Md Kaleem Hashmi
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: HR <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Deeksha Dadu <[email-masked]>, saurabh <[email-masked]>
Date: Sat, 7 Mar 2020 02:29:43 -0700 (MST)

Hi Harpreet, 

Rating the candidate 5 out of 10. 

Regards, 
Fauzan 

From: "HR" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Deeksha Dadu" <[email-masked]>, "saurabh" <[email-masked]> 
Sent: Saturday, 7 March, 2020 14:55:55 
Subject: Fwd: Arabic Language Test - Md Kaleem Hashmi 

Hi Fauzan, 

Please evaluate the test internally. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

		Foreign Language Screening Test 	Name 	Md Kaleem Hashmi 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	First of all I will share my apology with the customer for the delay in the delivery of his order placed. I will say " I really apologise for the delay. just allow me one to two minutes just to check the details. Sir due to some technical reason your order went on hold, now I have fixed.Now it will be delivered as soon as possible. I will make sure that you would not face any problem in future. 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	I come from a lower middle family. I borne in 1991 in a small village of Eeast Champaran district of Bihar. My father a retired employee of Bihar Government. I have tow brothers and one sister including me. I started my education from a government school at my village. Then I came to Lucknow where I completed my graduation in Islamic studies. In 2014 I came to Delhi and started my graduation in Arabic language and literature from Jawaharlal Nehru University. I have completed my Masters from the same University in the same subject.I started my job career in Aegis with OYO HOMES. I spent six months there. It was a good experiance there. Unfortunately I had to quit my job there for my incompatibility with the fixed night shift. I hope here in Livesalesman my experience would be beret than the previous one. 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	الفرق بين أحسن خدمة العملاء وأخسها هو توافر الخدمات الجيدة وبأحسن وجه. وذلك بأن هذا الزمان هو زمن المسابقة بين كثير من الشركات في المجال الذي توفر فيه شركتك الخدمات. و اذا كان لديك خدمات وطريق العرضا فتكون خدماتك جذابة للعمال. 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	في وظيفة خدمة العملاء اللغة ومهارة التكلم تأثر العملاءأكثر بكثير. وكذلك مهارة تقديم الخدمات التي توفرها بلغة بليغة وفصيحة. الاستماع الى العملاء و عدم قطع كلامه أثناء التكلم و الاعنذار أذا ارتكبن خطأ. 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	سافرت الي أكره وهي مدينة في ولاية اترابرادثش. اكرة مدينة شهيرة وتاريخية ،فيها بناء شهير تم بنائه بملك من ملوك مغولى، اسمه شاه جهان.وهذا البناء اسمه التاج محل وهو ذكرى 
الحب ومركز السياحة في انحاء العالم، وهو واحدمن ثمانيةبناء أعجب حول العالم.