Subject: RE: Call request: Case id - 507827, Order id - 9771630198
From: Mohammad Shababe Quamar <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>, Ali Mkhaimer <[email-masked]>, Rawan Barghouth <[email-masked]>, ccbackoffice <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Manish Kumar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 7 Mar 2020 07:57:49 +0000

Looping in @Ali Mkhaimer<mailto:[email-masked]> @Rawan Barghouth<mailto:[email-masked]> @ccbackoffice<mailto:[email-masked]> Please do the needful.

Thanks,
Shababe Quamar

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Saturday, March 7, 2020 9:07 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Manish Kumar <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Re: Call request: Case id - 507827, Order id - 9771630198

External email sender, please take precaution.
Hi Team,

Kindly arrange a call back for the below concern.

Regards,
Fauzan

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 7 March, 2020 07:48:41
Subject: Call request: Case id - 507827, Order id - 9771630198

Hi Team,

We request you to please arrange a call back on the contact number (0504591799) as per the customer request.

The customer has received one damaged item in order id - 9771630198 and he wants us to replace it at his place. He does not wish to visit any store for the same.

We request you to please do the needful on a priority basis.

Regards,
Manish

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