Subject: Re: Late shipped items 6461780723
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ezzaldeen Mahyoub <[email-masked]>, [email-masked], [email-masked]
Date: Fri, 6 Mar 2020 11:00:46 -0700 (MST)

Hi Team, 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Ezzaldeen Mahyoub" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 6 March, 2020 16:08:32 
Subject: missing items 

Hi Team , 

Problem Statement : (Late Shipping) 

Order Date : Jan 19, 2020 

Order ID: 6461780723 
Not Shipped items : 161965198 - 161861546 - 161088575 

Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on Jan 19, 2020 and she has received only one item . As per the hybris we can see only item has been received and 2 have been cancelled, However the 3 items mentioned above have not been shipped till now. 

Customer is chasing us for her order so we request you to expedite the delivery date . 

Regards, 
Ezzaldeen