Subject: Re: payment issue .
From: Shakeeb Arsalan <[email-masked]>
To: Musaab Anesi <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 6 Mar 2020 09:39:53 -0700 (MST)

Hi Musaab, 

It is not mentioned that the transfer has gone to landmark, and you can tell the customer also that we are unable to deduct any amount without him placing order. 
Tell him to check with his bank. 

Regards 
Shakeeb 

From: "Musaab Anesi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Thursday, 5 March, 2020 18:50:13 
Subject: payment issue . 

Hi Seeta, 

With reference to the ticket number 506759. Customer tried to place prepaid order but with no success, however, the amount has been deducted from the customer as per her bank statement. 

I have tried to reach to the order on the hybirs , but it shows only one order under the customer email ID which was created on 24/11/2019. and that order was from HOME -CENTER. 
Due to this we request you to look into this concern and find out what was the deduction for . 

Regards, 
Musaab Hussein.