Subject: Re: Late Shipping C&C // 9770110593
From: Shivani Rani <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 6 Mar 2020 02:49:51 -0700 (MST)

Hi Team, 

Any update on this. 

Regards, 
Shivani 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "bsu wml" <[email-masked]>, "sameer koothalikutty" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shivani Rani" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "sachin maheshwari" <[email-masked]> 
Sent: Thursday, February 27, 2020 11:46:23 PM 
Subject: Re: Late Shipping C&C // 9770110593 

Hi Team, 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Shivani Rani" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 27 February, 2020 21:10:08 
Subject: Late Shipping C&C // 9770110593 

Hi Team, 

Problem Statement: Late Shipping C&C 
Order Date : Feb 13, 2020 
Order ID: 9770110593 
store code: Babyshop21470 
Tracking id: 977011059310010001 
Assistance Required: Need Urgent Shipping 
Issue Description: Customer placed order on 13 Feb and till now he has not received the order. As per the hybris the order status is READY_TO_SHIPPED. 
Customer is chasing us for his order so we request you to expedite the shipping date. 
Kindly check and update. 
Thank you for your help! 
Regards, 
Shivani