Subject: Re: Order Delay - 6465564210
From: Shivani Rani <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 6 Mar 2020 02:27:55 -0700 (MST)

Hi Team, 

Any update on this? 

Regards, 
Shivani 

From: "Apoorv Joshi" <[email-masked]> 
To: "ksalmglogistics Rydconloc" <[email-masked]>, "Sagaya Suresh Kumar" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Shivani Rani" <[email-masked]> 
Sent: Saturday, February 29, 2020 4:11:53 AM 
Subject: Re: Order Delay - 6465564210 

Hi Team, 

Kindly assist in closing the below case. Thank yoiu for your help! 

Regards, 
Apoorv 

From: "Apoorv Joshi" <[email-masked]> 
To: "ksalmglogistics Rydconloc" <[email-masked]>, "Sagaya Suresh Kumar" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Shivani Rani" <[email-masked]> 
Sent: Thursday, February 27, 2020 7:26:20 AM 
Subject: Order Delay - 6465564210 

Hi Team, 

AWB: FP02151000451 

Kindly advise why this is not being delivered. Please let us know the exact reason so if any further details required from customer we can get them from customer and have this delivered. customer is chasing for his order. If all the details are correct please arrange a delivery with customer within today. This has been escalated multiple times however, we are not receiving a response on the same. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Shivani Rani" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Wednesday, February 26, 2020 9:32:02 PM 
Subject: Late delivery // 6465564210 

Hi Team, 

Ticket number: 466922 
Problem Statement: Late delivery 
Order Date: Feb 14, 2020 
Order ID: 6465564210 
Tracking ID: FP02151000451 
Assistance Required: Need urgent delivery 

Issue Description: This order was shipped on 15 Feb, 2020 and it is still not delivered to customer. 

We have already escalated thrice to courier team but did not get any response. 

Kindly check and update. 

Thank you for your help and waiting for your response. 

Regards, 
Shivani