Subject: C&C Delay - 9770553222
From: Apoorv Joshi <[email-masked]>
To: Bsu Wml <[email-masked]>, [email-masked]
Cc: sachin maheshwari <[email-masked]>, escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Thu, 5 Mar 2020 18:29:18 -0700 (MST)

Hi Team, 

With reference to the order number: 9770553222 
Store ID: Babyshop - 21463 

Order placed on Feb 17, 2020 and the status is still showing ready to ship. Please advise if this has left the WH and has been handed over to the store on priority. If so, please share POD for the same 

@Store Team: Please check and advise if the order is physically available at the store, if so, please contact customer on +971502468494 and handover the order. 

Please assist in closing this case on priority. This has already crossed the delivery time frame and we are not getting a response on the same. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Friday, March 6, 2020 12:48:10 AM 
Subject: Late Delivery C&C 

Dear Apoorv, 

With reference to ticket no 481917:- 

Problem Statement: Late Shipment 
Order Date: 17 Feb 2020 
Order ID: 9770553222 
Tracking ID: 977055322210010001 
Store ID: Babyshop21463 
Assistance Required: Need urgent delivery to the store 

Kindly assist. 

Reghards, 
Nikhil