Subject: Re: Damaged item//9769862472
From: Apoorv Joshi <[email-masked]>
To: Nitesh Singh <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Thu, 5 Mar 2020 17:05:33 -0700 (MST)

Nitesh, 

I already see a return raised on this ticket. Please advise did you create a return request in this order. 

Regards, 
Apoorv 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]> 
Sent: Thursday, March 5, 2020 6:17:16 PM 
Subject: Damaged item//9769862472 

Hi Team, 
​ 
Problem statement: The below item is not working properly 

Case id - 504427 
Order Number: [ callto:9769862472 | 9769862472 ] 
Order Created:Feb 10, 2020 
Delivery date: 2/12/20 1:27 PM 

Item name: 160588249 - - Juniors Food Processor Blender and Steamer 
Item cost: AED 265.00 

Assistance required: Now customer is asking for return and refund/exchange the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not. 

​The customer has reported to us that it's been less than one month and the item is not working properly. 
​ 
Regards, 
Nitesh