Subject: Re: Refund Process
From: Apoorv Joshi <[email-masked]>
To: Ezzaldeen Mahyoub <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Thu, 5 Mar 2020 16:19:28 -0700 (MST)

What is the order number? Ticket ID? Please share that information in order for the escalation. 

Regards, 
Apoorv 

From: "Ezzaldeen Mahyoub" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, March 5, 2020 8:26:56 AM 
Subject: Refund Process 

Hi Team, 

Subject : Refund Process 

Problem Statement – Refund Issue 

AWB - 45065882116.... Through AWB we can see that the returned items have delivered on your end. 
Return Request Placed on : 1/19/20 
RMA : 23241012 
No Of The Returned Items = 4 
Assistance Required – Need Refund Initiation 
the refund is in progress for 3 items while customer claim he return 4 items 
Please check on this and initiate the refund ASAP. 

Warm Regards, 
Ezzaldeen