Subject: Re: Assistance required: Case id - 482795, Order ID: 9771169360
From: Apoorv Joshi <[email-masked]>
To: Manish Kumar <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Thu, 5 Mar 2020 16:00:30 -0700 (MST)

Manish, 

Shipment already collected. 

Inform the customer of the return process and close the case. 

Regards, 
Apoorv 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Thursday, March 5, 2020 7:59:38 AM 
Subject: Assistance required: Case id - 482795, Order ID: 9771169360 

Hi Team, 

Kindly assists for the below collection. 

Problem Statement: What is the issue (Late Collection) Courier Team 

Case id - 482795 
Order Date: Feb 24, 2020 
Order ID: 9771169360 
Tracking ID: 45495091714 
Collection reference - C028C63 

Assistance Required: Need Urgent Collection 

Issue Description: The return request was recreated on 3/2/2020. We request you to collect the items on a priority basis. 

Regards, 
Manish