Subject: Unsubscribe Newsletter- 472774
From: Apoorv Joshi <[email-masked]>
To: Seifeldin Mohamed Tawfik <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>
Date: Thu, 5 Mar 2020 15:54:01 -0700 (MST)

Hi Seifeldin, 

Kindly unsubscribe the customer from promotional emails manually. Customer's email address is [email-masked] and the concept is Splash. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, March 5, 2020 7:38:40 AM 
Subject: Assistance required: Case id - 472774 

Hi Team, 

Kindly note that as per the Jira team, the customer the customer has removed from the subscription list of promotional offer, however he is still receiving the promotional offer. 

Case id - 472774 

Jira case id - [ https://landmark.atlassian.net/browse/REL-85169 | https://landmark.atlassian.net/browse/REL-85169 ] 

we request you to please assist us to resolve the above issue. 

Regards, 
Manish