Subject: Re: Order Delay - 6464360833
From: Abhishek Bargaonkar <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 5 Mar 2020 08:51:49 -0700 (MST)

Hi Team, 

Any update on this? 

Regards, 
Abhishek 

From: "Sagaya Suresh Kumar" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Parvez Khan" <[email-masked]>, "Riyadh Conloc. Outbound" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Abhishek Bargaonkar" <[email-masked]>, "Suvadeep Saha" <[email-masked]>, "Ramesh Gottimukkala" <[email-masked]>, "Escalations Dxbteam" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "Mohammad Shababe Quamar" <[email-masked]>, "Malik Ismail" <[email-masked]>, "Sachin Maheshwari" <[email-masked]>, "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]> 
Sent: Sunday, March 1, 2020 7:18:59 PM 
Subject: RE: Order Delay - 6464360833 

Dear [ mailto:[email-masked] | 
@Parvez Khan ] – Order placed on 7 th Feb item received and processed. But dispatch not happened on the same. 

Kindly update this order whether going to dispatch from warehouse End. If Not, Please cancel this invoice from Conloc end on urgent !! 

Regards 

Sagaya Suresh 

+966 565165997 

From: Mohammad Shababe Quamar <[email-masked]> 
Sent: Sunday, March 01, 2020 1:58 PM 
To: Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Sagaya Suresh Kumar <[email-masked]> 
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Abhishek Bargaonkar <[email-masked]> 
Subject: RE: Order Delay - 6464360833 

Looping in [ mailto:[email-masked] | 
@Sagaya Suresh Kumar ] Please close this case on priority. 

Thanks, 

Shababe Quamar 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, February 27, 2020 2:18 AM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Abhishek Bargaonkar < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Order Delay - 6464360833 

External email sender, please take precaution. 

Hi Team, 

Kindly assist in closing the below case. Customer wish to cancel the order due to the delay. Escalated multiple times to WH, no response received from their end. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Abhishek Bargaonkar" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, February 26, 2020 9:49:07 PM 
Subject: Late Shipping(6464360833) 

Hi Team, 

Problem Statement: Cancellation of the order due to late shipping 

Order Date: Feb 7, 2020 

Order ID: 6464360833 

Tracking ID: Consignment not ready 

Assistance Required: Need to cancel the order urgently due to late shipping 

Issue Description: The customer placed an order on Feb 7, 2020, and till now she has not received the order. As per the hybris, the consignment is not ready yet. 

The customer is very irate and angry due to late shipping of the order and now the customer is asking urgent delivery within 1 day or to cancel the order and process the refund immediately. 

Escalated twice to the warehouse but did not receive any response from their end. 

Regards, 

Abhishek Borgaonkar 

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