Subject: Re: expired max vouchers:6450917761
From: Seeta Seeta <[email-masked]>
To: malik ismail <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Mohammed Obiedo <[email-masked]>
Date: Thu, 5 Mar 2020 05:31:36 -0700 (MST)

Hi Malik, 

Yes, we have already shared the vouchers with the customer but with the reference to the ticket id :502623, the customer again came and he is claiming that he has been informed by the customer service team over the call that the voucher will be valid till 1 year. 

Now the vouchers have been expired. 

Thanks & Regards, 
Seeta Kunwar 

From: "malik ismail" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Mohammed Obiedo" <[email-masked]> 
Sent: Thursday, March 5, 2020 3:43:09 PM 
Subject: RE: expired max vouchers:6450917761 

Hi Seeta, 

Vouchers already sent by Imran and Sharaf send it to customer on Wed, 1 Jan 2020 – Ticket 362997 

Regards, 

Malik Ismail 

From: Seeta Seeta <[email-masked]> 
Sent: Thursday, March 5, 2020 1:48 PM 
To: Malik Ismail <[email-masked]> 
Cc: Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Mohammed Obiedo <[email-masked]> 
Subject: Re: expired max vouchers:6450917761 

External email sender, please take precaution. 

Hi Malik, 

Can you please provide us the max voucher for below order. 

Thanks & Regards, 
Seeta Kunwar 

From: "Mohammed Obiedo" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, March 5, 2020 2:57:59 PM 
Subject: expired max vouchers:6450917761 

Hi Team, 

With reference to order number:6450917761 

the customer complaining about expired max vouchers 

Regards, 

Obiedo 

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