Subject: RE: Callback to be arranged 0541417179 / Order ID 6467972950
From: Ali Mkhaimer <[email-masked]>
To: Malik Ismail <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>, ccwebteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Abhishek Bargaonkar <[email-masked]>
Date: Thu, 5 Mar 2020 12:21:36 +0000

Dear All,

The customer was contacted and he was informed with the return and the refund policy.

Best Regards,

Ali Al Mkhaimer
Contact Center Team Leader

T: +962 6 500 1333

F: +962 6 500 1334

M: +962 79 175 7169

E: mailto:[email-masked]

www.crystel.co<http://www.crystel.co/>

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From: Malik Ismail [mailto:[email-masked]]
Sent: Thursday, March 5, 2020 6:23 AM
To: Shakeeb Arsalan; Escalations Dxbteam; Ali Mkhaimer; ccwebteam
Cc: Seeta Seeta; Apoorv Joshi; Fauzan Ahmad, Musalman; Abhishek Bargaonkar
Subject: RE: Callback to be arranged 0541417179 / Order ID 6467972950

Hi @Ali Mkhaimer<mailto:[email-masked]>, @ccwebteam<mailto:[email-masked]>,

Please do the needful.

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, March 4, 2020 9:44 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Abhishek Bargaonkar <[email-masked]<mailto:[email-masked]>>
Subject: Re: Callback to be arranged 0541417179 / Order ID 6467972950

External email sender, please take precaution.
Hi Team,

Kindly assist regarding the following concern

Regards
Shakeeb

________________________________
From: "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 4 March, 2020 17:56:55
Subject: Callback to be arranged

Hi Team,

Customer has placed an order with the order number 6467972950 and received a different size for the shoes. Customer returned the shoes  to the store and received the refund.

Customer is very irritated due to wrong size delivery and want to talk to someone on the call.

Customer Name: Mohammed Abdul Mujeeb

Customer phone number: 0541417179

Request you to kindly arrange a callback for the customer.

Regards,
Abhishek Borgaonkar

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